Author Archive for the comms dept

AWKWARD CONVERSATIONS

I had lunch recently with an old friend from overseas. She is director of communications at a company that has been in the corporate wars of late. She’d been learning, she explained, through practice and repetition, the art of managing…

A GREEK TRAGEDY

Act I.  OUT OF CONTROL After joining the eurozone, Greece believes it has become rich and goes on a ten year spending spree. Understandable. New currencies can be confusing.  Ten years on and it finds out it’s not as rich…

A VERY CIVIL DISTURBANCE

The middle class is revolting.  They’re polite, civilised, peaceful and hygienic, but revolting. They’re mixing it with bankers on the sidewalks of Wall Street and with tourists on the steps of St Paul’s Cathedral in London. But their global message…

THE WRITE SPEECH

In the hands of the right performer, there are few more powerful tools in the communicator’s arsenal than the set piece or keynote speech. The house lights dim and the spotlight shines raw credibility and status on the speaker, while…

A COPYRIGHT WRONG

The UK courts ruled this week that internet service providers are, in effect, responsible for the protection of the Hollywood film industry’s intellectual property and profits.  After a long running legal dispute, the High Court instructed BT to bar its…

CASHBACK

With the halcyon days of the Celtic Tiger now a myth, Ireland’s economy is moribund. Businesses are unable to raise lines of credit from cash-strapped and under-capitalised banks to grow, fund cash flow or employ the ever-expanding legion of the…

DO AS I SAY …

The global economy remains unwell, suffering the mother and father of all hangovers after the party got a bit, well, wild. “I’ll never drink those bloody bubbles again,” it whispers from time to time.  Symptoms include weight loss in the…

COMMUNICATIONS AND EMPLOYEE ENGAGEMENT

Most communications folk have wrestled at some point in their careers with the distinction between internal communications and employee engagement.  Some see the disciplines having shared DNA, while others believe that every so often, one needs to sit down for…

RYANAIR RANT

Like most stories, it started promisingly. In 1985, Ryanair emerged as a plucky upstart destined to shoot holes in the monopolistic, over-priced fuselage of the traditional airlines, a modern day David to poke Goliaths like British Airways and Aer Lingus…

BAD LANGUAGE

Communications and marketing people are often accused of performing some of the most heinous crimes against language. Management consultants carry some of the blame too, but can be forgiven because they are cleverer than the rest of us. But communicators…