MUSINGS ON COMMUNICATIONS

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The birth of the internet improved much about life in the average communications department.  ‘Gum tongue’, an affliction caused by licking too many press release envelopes sealed, became a thing of the past. Out too went the hours crouched over…

AWKWARD CONVERSATIONS

I had lunch recently with an old friend from overseas. She is director of communications at a company that has been in the corporate wars of late. She’d been learning, she explained, through practice and repetition, the art of managing…

THE WRITE SPEECH

In the hands of the right performer, there are few more powerful tools in the communicator’s arsenal than the set piece or keynote speech. The house lights dim and the spotlight shines raw credibility and status on the speaker, while…

DO AS I SAY …

The global economy remains unwell, suffering the mother and father of all hangovers after the party got a bit, well, wild. “I’ll never drink those bloody bubbles again,” it whispers from time to time.  Symptoms include weight loss in the…

COMMUNICATIONS AND EMPLOYEE ENGAGEMENT

Most communications folk have wrestled at some point in their careers with the distinction between internal communications and employee engagement.  Some see the disciplines having shared DNA, while others believe that every so often, one needs to sit down for…

BAD LANGUAGE

Communications and marketing people are often accused of performing some of the most heinous crimes against language. Management consultants carry some of the blame too, but can be forgiven because they are cleverer than the rest of us. But communicators…

HONESTY? HONESTLY!

“Integrity is telling myself the truth. And honesty is telling the truth to other people.” – Spencer Johnson When Carol Bartz was relieved of the big swivel chair in the Yahoo boardroom recently, many commentators applauded the refreshing frankness of…

SEND REINFORCEMENTS

Most days for the in-house communications team should be reasonably relaxed, with a manageable workload and various comfortable deadlines in the forward diary. If this isn’t the case, the team is either under-skilled, under-staffed or trying to do too many…